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FAQ QUESTIONS

1. WHAT GUIDELINES SHOULD BE FOLLOWED WHEN WORKING AROUND OXYGEN EQUIPMENT?

No smoking, open flames, or combustibles.

2. WHICH IS BETTER OXYGEN TANK OR OXYGEN CONCENTRATOR?

Depends on the customers needs. One is not better than the other. Oxygen tanks have a limited amount of oxygen while the oxygen concentrator provides an unlimited amount of oxygen.

3. HOW LONG DOES AN OXYGEN CONCENTRATOR LAST?

Most concentrators will last between 12000 hours and 15000 hours. Or approximately 5 years.

4. WHAT ARE THE REQUIREMENTS FOR TRAVELING BY AIR WITH MY PORTABLE OXYGEN CONCENTRATOR ?

Check with your airline. Most airlines will have an oxygen policy.

5. WHAT SAFETY PROCEDURES SHOULD I FOLLOW WHILE USING MY CYLINDER?

No smoking, No open flames. Cylinders should be secured while traveling in a vehicle.

6. WHAT SAFETY PROCEDURES SHOULD I FOLLOW FOR LIQUID OXYGEN?

No smoking, No open flames. Oxygen should be secured while traveling in a vehicle.

7. WHAT SAFETY PROCEDURES SHOULD I FOLLOW FOR OXYGEN CONCENTRATORS?

No smoking, No open flames. Cylinders should be secured while traveling in a vehicle. Watch out for long tubing as it may be a tripping hazard.

8. WHAT IF I DON’T FEEL LIKE I’M GETTING ANY AIR OUT OF MY CANNULA?

Lack of air flow can be attributed to several factors. The easiest way is to put the end of the cannula in a glass of water. Call your local supplier for further details of diagnosing the problem.

9. DO I HAVE TO PICK UP MY EQUIPMENT OR CAN IT BE DELIVERED TO ME?

We do deliver and we have an office in Frisco, CO for pick up. For delivery there will be an additional charge depending on the location

10. WHAT ARE THE DELIVERY PROCEDURES FOR RESPIRATORY SUPPLIES?

Delivery for supplies only would be an additional charge.

11. WHAT DO I DO IF MY UNIT NEEDS TO BE SENT IN FOR WARRANTY WORK?

If the unit was purchased from us, we would provide a loaner at no extra charge while the unit is being repaired.

12. WHAT IF MY EQUIPMENT NEEDS SERVICE OR REPAIR?

If the unit was purchased from us, we would provide a loaner at no extra charge while the unit is being repaired. If the unit is out of warranty repairs may be needed. As for yearly services, bring it to our office and we can get it back to you same day.

13. HOW DO I ORDER HOME OXYGEN ONCE MY PHYSICIAN PRESCRIBES IT?

A simple phone call to our office.

14. DOES MEDICARE PAY FOR OXYGEN CONCENTRATORS?

Medicare will only pay for oxygen if the beneficiary meets all the criteria set by Medicare.

15. WHY DO I NEED SUPPLEMENTAL OXYGEN?

There are many reasons one might need oxygen. Needs for oxygen can range from Altitude Illness to COPD.

16. HOW CAN I TELL IF I NEED SUPPLEMENTAL OXYGEN?

Certain types of tests can be performed to determine if you have low oxygen levels. A common device called a Pulse Oximeter, can read your oxygen levels.

17. HOW CAN I TELL IF I AM GETTING THE RIGHT AMOUNT OF OXYGEN?

Pulse Oximeter

18. HOW HEAVY ARE PORTABLE TANKS?

Portable oxygen cylinders range in size and weight. 6 pounds to 18 pounds

19. WHAT DO I DO IF I RUN OUT OF OXYGEN?

Always be prepared and have a backup cylinder of oxygen.

20. ARE THERE ANY HAZARDS INVOLVED IN USING OXYGEN?

Oxygen is not flammable; however, it does support combustion. Always keep oxygen away from open flames.

21. ARE OXYGEN CONCENTRATORS NOISY?

Our oxygen concentrators have a decibel level of 40

22. WHAT IS THE DIFFERENCE BETWEEN PORTABLE AND STATIONARY OXYGEN CONCENTRATOR?

Stationary concentrators provide oxygen at a continuous flow and need to be plugged into an AC outlet. Portable Oxygen Concentrators run on a pulse dose setting (delivers oxygen only when patient inhales). POC can run on battery, AC power or DC power. POC’s are not recommended for night-time use. POC’s are about 3 times the cost of a stationary concentrator.

23. HOW DO PORTABLE OXYGEN CONCENTRATORS WORK?

POC’s work on the same basis of any concentrator. They separate the nitrogen and oxygen out of the air and provide oxygen to the user. Most Portable Oxygen Concentrators run on a pulse dose setting (delivering oxygen only when patient inhales).

24. WHAT ARE YOUR HOURS OF OPERATION?

Our normal office hours are from 9 to 5 Monday thru Friday. We also have a 24/7 on call delivery service.

RENTAL

1. WHAT TYPES OF CONCENTRATORS CAN I RENT?

We rent both stationary and portable concentrators.

2. WHAT GUIDELINES SHOULD BE FOLLOWED WHEN WORKING AROUND OXYGEN EQUIPMENT?

No smoking, open flames, or combustibles.

3. HOW MUCH DOES IT COST FOR A CONCENTRATOR RENTAL?

A stationary concentrator rents for $130 the 1st night $55 each additional night, $295 for a week or $395 for a month. Portable oxygen concentrators rent for $375 a week or $495 a month.

4. HOW LONG CAN I RENT A CONCENTRATOR?

Concentrators are available to rent for one night, one week, or up to a full month. Portable concentrators can also be rented for one night, one week, or up to a full month.

5. CAN I TAKE A RENTAL OUT OF THE UNITED STATES?

A portable oxygen concentrator can be taken out of state or out of country but will require a $1000 deposit.

6. HOW DO I GET A CONCENTRATOR DELIVERED TO MY HOUSE?

We are available 24/7. You can call our office Number during our business hours and for after hours and weekends you can call our 24/7 hour number to schedule a delivery.

7. WHAT HAPPENS IF THE CONCENTRATOR BREAKS DOWN WHILE I’M USING IT?

A replacement unit will be supplied

8. HOW DO I MAKE A RESERVATION FOR A CONCENTRATOR?

During our business you can call our office number and for after hours or weekends call our 24/7 number.

9. ARE RENTALS COVERED BY MEDICARE OR INSURANCE?

Based on insurance plan.

OTHER SERVICES

HOME OXYGEN
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Testimonials

Evelyn E.

My husband forgot part of his CPAP machine in Denver where we had spent the weekend. We still had five nights in the mountains before we would head back to Denver. We called, and Seth met us at the office that evening and fixed us up with a used part. Great job!

Amber R.

Had tests done and they sent the results the next day. Was called by them before the doctor about an oxygen prescription. They came and delivered equipment 1 hour after order was placed. Friendly and explained everything. Even cleared up some confusion from doctors office. Good people.

Ed F.

Ask for Jeff when need to supplement oxygen due to health reasons or if the elevation is getting you down... Fast and reliable service in summit county!

Molly G.

We used Summit Oxygen to rent an oxygen bar for our wedding up at Copper Mountain. We asked them to set up during dinner and it was SUCH a huge hit that we couldn't get our guests to sit back down for the next course! We got to pick different scents and our oxygen-tender (shamefully we can't remember her name!) was so lovely and helpful. They even include an oxygen and pulse monitor so you can see how you're doing! It was a fun and perfect addition to our night of memories, and they were smooth and helpful along the way.

Dennis M.

Small company and personalized service. I tried other cpap providers in this area, but found Summit O2 to be the best. This includes the best informed about what they are selling and why. They deal with very good quality equipment, especially important as we are located at 9,000 feet. They provided free loaner to me when the airlines damaged my cpap, and they contacted the manufacturer and quickly resolved the transfer of a new unit to me.

Shannon M.

My husband's 80+ parents came out from MA to visit and their doctor at home wouldn't give them an rx for O2. Summit O2 came out and set his parents up with a condenser. When it turned out dad needed more O2 we rented a second condenser and were able to apply the cost of the first rental towards the purchase of the condenser. Jeff came out on Labor Day to set everything up. Buying the condenser was a great deal and definitely improved my in-laws' stay. I'm glad we have one permanently for future guests too.